LiveChat Contact Center is a fast and intuitive Live Chat software providing Customer Contact on website. You can find more information about Contact Center in sections below.
Contact Center live chat software:
increases sales and decreases costs
better customer support
allows customers to chat live with the operator
increases number of succesfully ended transactions
secure communication
Customer’s features
Placing live chat software on website creates easy and comfortable communication channel for visitors. Here you can find some information about functionalities offered by Contact Center.
Live chat with the operator
A direct chat with the operator with the web communicator. Enables the sales person to get in touch with the customers and identify their needs.
Active invitation
A graphic element indicating that there is an operator willing to help a customer.
Chat button
A button to establish a chat with the operator. In case of no available operator the customer can leave a message. The button can be customized so it will match the layout of the Company web site.
'Leave a message’ form
In case there are no operators online the customer can leave a message using a form.
Save or send chat transcript
Customer has a possibility to save or send chat transcript to any email.
